Cex Chelmsford: 01245 352 225

Contact a representative from Cex Chelmsford on the store’s customer enquiries telephone number 01245 352 225 to get an estimate on the value of a video game or electrical item that you would like to trade in.


Cex – About the Store

Cex is a high street store that sells second hand video games and DVDs along with a range of pre-owned electrical items such as mobile phones. Cex was established in 1992 in London, but now has over 350 stores across the United Kingdom, such as the Chelmsford branch in the High Chelmer Shopping Centre in Essex.


Store Enquiries – 01245 352 225

Call Cex Chelmsford on their customer enquiries telephone number 01245 352 225 for the estimated value of an item that you would like to trade in at the second hand store. For instance, you can ask for a quote on the amount you will receive for a range of video games and blu-rays but will be offered varying estimated depending on whether you would like in-store credit or a cash payment. If you would like to sell a more expensive item such as a Playstation or Xbox games console then you will have to leave your device in the store for testing. Callers can also ask for an estimate of the value of their laptop computer or mobile phone but it should be noted that you will be unable to do so without a valid Cex membership. Therefore, new customers will have to register for an account in store and can ask which documentation that they will need along with what qualifies as proof of ID. You can also contact Cex Chelmsford to enquire about the stock availability of a particular video game but can not reserve an item over the phone.

You should cal Cex Chelmsford to register a complaint if you are unhappy with the services provided at the store or with the conduct of a particular member of staff. For instance, you can register a complaint if you have been mis-sold an item that is not suitable for use in the UK such as a video game that isn’t compatible with a PAL device.


Call Times and Contact Hours

The Chelmsford store uses a 01 contact number meaning that you will only be charged the same standard per-minute rate as for any other local call from a UK mobile or landline telephone. However you may be able to contact the Cex branch for free if you are using up any inclusive free minutes that have been offered by your telephone network provider when making a call. You can get in touch with a representative from Cex Chelmsford during the store’s opening hours of 9am–5:30pm Monday to Saturday and 10:30am–4:30pm on Sundays.


Visit the Store in Person

You can ask for a quote on the value of your video game or electrical item in store and should take note of their Essex address: High Chelmer Shopping Centre, Unit 9-11, Barrow at High Chelmer Shop Exchange Way, Chelmsford, Essex, CM1 1XB, United Kingdom.